+1-855-211-0932 (ID:261829)
Need a top hosting solution? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It offers thorough info about all the operations that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of video tutorials demonstrating how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions database, which comprises questions asked by real users and offers real solutions. We periodically update our Frequently Asked Questions section with new articles so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can touch base with our great team of technical support engineers available 24/7/365 and ready to assist you with any issue. Each support ticket you submit will be responded to within sixty minutes (the average ticket response time is approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 261829

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com